New gates, new routes: Delta customers at LAX have more to enjoy

1875
0



Views of the new satellite T3 gates at Los Angeles International Airport on Wednesday August 28, 2022. Photographer: Chris Rank, Rank Studios

Delta Air Lines and Los Angeles World Airports (LAWA) have completed another major phase of the Delta Sky Way at LAX: the brand-new T3 facility, featuring nine new gates* and spacious seating areas, will open to customers on Oct. 5.

“We continue to elevate the customer journey in Los Angeles, building loyalty through state-of-the-art infrastructure, robust network offerings, innovative technology and, of course, our award-winning customer service,” said Scott Santoro, Vice President of Global Sales. “LAX is one of Delta’s most important coastal hubs, and we’re committed to providing customers with the premium curb-to-claim experience they deserve.”

Delta accelerated timelines on the T3 construction, pulling the future forward even faster for LA and Angelenos. Completion of this latest phase of the multi-year terminal transformation project, a joint $2.3 billion investment, follows the April 20 opening of the facility’s centralized check-in lobby, expanded security checkpoint and baggage claim area, as well as a premier Delta Sky Club – one of the largest in Delta’s system.

In addition to the new gates, Delta’s premium concessions and retail partner Unibail-Rodamco-Westfield (URW) will open a variety of restaurant and retail options in Terminal 3 over the coming months, including Alfred Coffee, Chicken + Beer, Jamba Juice, Native and more. These will join Homeboy and Gameway, both currently open and operating.

There is more transformation to come at LAX, with the west headhouse opening next spring, featuring a dedicated Delta One check-in area along with self-service bag drop kiosks. And in 2024, a Delta One-exclusive Club will open its doors, connecting to the existing Terminal 3 Club and measuring approximately 10,000 square feet.

The second major phase of the Delta Sky Way at LAX is just one of several infrastructure milestones to open this year. The dazzling Terminal C facility at New York’s LGA opened to customers in June while new Sky Clubs in Nashville (BNA) and Tokyo, Japan (HND) opened over the summer.

When the Delta Sky Way at LAX project is finished in 2023, Terminals 2 and 3 will be a consolidated, 1.2-million-square-foot, state-of-the-art, 27-gate complex, featuring a quick airside connector to the Tom Bradley International Terminal, eliminating the need to bus between terminals.




LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.