The summer travel season is about to arrive, and American and its more than 130,000 team members are ready to care for customers during the peak travel period. Following strong operational performance over the winter holidays, American continues to deliver an industry-leading and safe operation for its customers. The airline is investing in new technology to get customers on their way faster and more efficiently. Between May 17 and Sept. 3, American expects to welcome more than 72 million customers.
Summer by the numbers
People
The American team is ready to welcome millions of guests aboard its flights this summer. The airline has hired and trained new team members across the operation to ensure it has the right talent in the right place.
Aircraft
American’s Tech Ops team has taken its fleet through proactive reliability visits during the off-season to reduce maintenance delays, and has been laser-focused on the systems that keep the aircraft cool.
Facilities
Facilities Maintenance teams have focused on air conditioning systems at airport terminals to ensure a comfortable experience for customers, crews and aircraft while on the ground. The airline's baggage handling systems are also ready.
Technology
A new electronic aircraft maintenance log system gets aircraft back in service faster, while the HEAT tool continues to help the airline manage through severe weather, minimizing disruptions and cancels for customers and team members.
Partners
Catering, cabin cleaning, wheelchair service and other vendors are also ready. The airline is closely coordinated with the Transportation Security Administration and U.S. Customs and Border Protection to prepare for peak volumes.
All photos and graphics provided by American Airlines.
