Thursday, Feb. 20, 6:30 p.m. ET
Information about Endeavor Air 4819 flight crew
Endeavor Air and Delta are correcting disinformation in social media containing false and misleading assertions about the flight crew of Endeavor Air 4819.
- Captain: Mesaba Airlines, a progenitor company of Endeavor Air, hired the captain in October 2007. He has served both as an active duty Captain and in pilot training and flight safety capacities. Assertions that he failed training events are false. Assertions that he failed to flow into a pilot position at Delta Air Lines due to training failures are also false.
- First Officer: Hired in January 2024 by Endeavor Air and completed training in April. She has been flying for Endeavor since that time. Her flight experience exceeded the minimum requirements set by U.S. Federal regulations. Assertions that she failed training events are false.
Both crew members are qualified and FAA certified for their positions.
Thursday, Feb. 20, 9:00 a.m. ET
Endeavor Flight 4819: Final customer released from the hospital
All 21 injured passengers initially transported to local hospitals following Monday’s accident involving Delta Connection Flight 4819, operated by Endeavor Air, have been released.
“The Delta and Endeavor families are grateful that all those injured Monday have been released from the hospital, and we extend our thanks to everyone who provided care to them over the past few days,” said Delta CEO Ed Bastian. “We will continue to connect one-on-one with customers, employees and loved ones as we move forward to make sure their needs are met with care.”
Wednesday, Feb. 19, 10:28 p.m. ET:
Flight 4819 aircraft removed from runway, Delta people support in Toronto
Teams across Delta are continuing to support the response to Monday’s accident involving Delta Connection Flight 4819, operated by Endeavor Air.
Wednesday, Feb. 19, 11:00 a.m. ET:
Flight 4819: Delta CEO interview and customer status update
Following Monday’s single-aircraft accident involving Delta Connection Flight 4819, operated by Endeavor Air, Ed joined CBS Mornings Wednesday to express gratitude for the crew and commend their professionalism.
“Our Endeavor crew performed heroically, but also as expected,” said Ed. “The reality is that safety is embedded into our system.”
Watch the full CBS Mornings clip.
Wednesday, Feb. 19, 10:20 a.m. ET:
The Delta Care Team is continuing their work in Toronto to provide support to customers, employees and loved ones of those involved in Delta Connection Flight 4819, operated by Endeavor Air, on Monday.
As of Wednesday morning, 20 of the 21 injured passengers initially transported to local hospitals have been released.
Delta Care Team representatives are assisting customers with hotels, meals, transportation and any other personal needs. Delta teams will begin the process of reuniting customers with baggage and personal belongings as soon as possible after authorities have safely removed the items from the aircraft. Securing, identifying, sorting and cleaning all belongings left onboard could take a matter of weeks before all items can be safely returned.
Delta and Endeavor teams remain in Toronto and are cooperating fully as participants in the investigation. Maintenance teams are standing by to remove the aircraft from the runway Wednesday once it’s safe to do so.
Tuesday, Feb. 18, 9:37 a.m. ET:
Delta teams continue to respond to Monday’s single-aircraft accident involving Delta Connection Flight 4819, operated by Endeavor Air.
In total, 21 injured passengers were initially transported to local hospitals. As of Tuesday morning, 19 have been released.
“Our most pressing priority remains taking care of all customers and Endeavor crew members who were involved,” said Delta CEO Ed Bastian. “We’ll do everything we can to support them and their families in the days ahead, and I know the hearts, thoughts and prayers of the entire Delta community are with them. We are grateful for all the first responders and medical teams who have been caring for them.”
Delta’s incident response team deployed to Toronto Pearson International Airport (YYZ) Monday evening, including specially trained Delta Care Team representatives who provide support for customers, employees and their loved ones. Members of Endeavor Air’s leadership team are also on site to provide support and ensure full cooperation with investigators.
Delta and Delta Connection flights have resumed at YYZ, however two Delta flights are operating with larger aircraft to allow for greater arrival and departure capacity Tuesday. A travel waiver remains in effect on Delta.com for YYZ customers for travel through Feb. 20.
For the most current official information regarding Delta Flight 4819, visit news.delta.com and @DeltaNewsHub on X.
Monday, Feb. 17, 10:33 p.m. ET:
Delta’s incident response team deployed to Toronto Pearson International Airport (YYZ) Monday evening to support efforts surrounding Delta Connection flight 4819, operated by Endeavor Air, that was involved in a single-aircraft accident at YYZ around 2:15 p.m. ET.
The team includes specially trained Delta Care Team representatives who will provide support for customers and their loved ones. Members of Endeavor Air’s leadership team, including CEO Jim Graham, are also en route to ensure full cooperation with investigators.
No fatalities have been reported and some of the customers initially transported to area hospitals have been released.
“The hearts of the entire global Delta family are with those affected by today’s incident at Toronto-Pearson International Airport,” said Delta CEO Ed Bastian. “I want to express my thanks to the many Delta and Endeavor team members and the first responders on site. We are working to confirm the details and will share the most current information on news.delta.com as soon as it becomes available. In the meantime, please take care and stay safe.”
Delta people have been working to reaccommodate customers impacted by cancellations at YYZ today. No additional operational changes are scheduled for Tuesday; however, customers should continue to monitor the status of their flight via the Fly Delta app.
For the most current official information regarding Endeavor Flight 4819, visit news.delta.com and @DeltaNewsHub on X.
Monday, Feb. 17, 5:42 p.m. ET:
Delta Connection flight 4819, operated by Endeavor Air using a CRJ-900 aircraft, was involved in a single-aircraft accident at Toronto Pearson International Airport (YYZ) at around 2:15 p.m. ET* on Monday. The flight originated from Minneapolis-St. Paul International Airport (MSP).
Initial reports indicate there are no fatalities and 18 customers with injuries have been transported to area hospitals. Our primary focus is taking care of those impacted.
Delta has activated its Passenger Inquiry Center for family and loved ones of customers involved in today’s accident so they can connect with Delta for more information. In Canada, these individuals may reach out via 1-866-629-4775. In the United States, they may connect using 1-800-997-5454.
“The hearts of the entire global Delta family are with those affected by today’s incident at Toronto-Pearson International Airport,” said Delta CEO Ed Bastian. “I want to express my thanks to the many Delta and Endeavor team members and the first responders on site. We are working to confirm the details and will share the most current information on news.delta.com as soon as it becomes available. In the meantime, please take care and stay safe.”
The flight was carrying a total of 80 people – 76 passengers and four crew.
Delta has cancelled its flights to and from YYZ for the remainder of the evening and has issued a travel waiver. Details of the waiver can be found on Delta.com. Delta is working to connect with customers whose flights have been impacted. Customers should also monitor the status of their flight via the Fly Delta app.
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines headquartered in Minneapolis.
Delta will provide updates at news.delta.com.
*Editor’s note: The time of the incident was updated from previous statements.
Monday, Feb. 17, 4:33 p.m. ET:
Editor's note: The time of the incident was updated in the 5:42 p.m. ET statement.
Delta Connection flight 4819, operated by Endeavor Air using a CRJ900 aircraft, was involved in a single-aircraft accident at Toronto Pearson International Airport (YYZ) around 3:30p ET on Monday. The flight originated from Minneapolis-St. Paul International Airport (MSP).
Initial reports were that there are no fatalities. Several customers with injuries were transported to area hospitals. Our primary focus is taking care of those impacted.
The flight was carrying a total of 80 people – 76 passengers and four crew.
YYZ was closed shortly after the incident occurred. Delta is working to connect with customers traveling from, to or through YYZ who should also monitor the status of their flight via the Fly Delta app.
Endeavor Air is a wholly owned subsidiary of Delta Air Lines headquartered in Minneapolis.
Delta will provide updates at news.delta.com.
Monday, Feb. 17, 3:34 p.m ET:
Delta is aware of reports of Endeavor Flight 4819 operating from Minneapolis/St. Paul to Toronto-Pearson International Airport as involved in an incident. We are working to confirm any details and will share the most current information on news.delta.com as soon as it becomes available.
Feb 17, 2025 3:44pm EST
