Southwest Airlines hosted 12 Days of Giving with surprises for 60 Employees randomly selected to receive $10,000 cash (taxes covered!). At Southwest, our Employees are our magic, and they do a lot to spread joy to our Customers each day, so this was a fun way to surprise them. At the LUV airline, Employees can send virtual thank-you notes throughout the year to recognize each other for the little ways they saw a colleague (or Coheart, as we call them!) go above and beyond. We identified the top 500 Employees who sent the most this year and randomly drew 60 winners to surprise. From Honolulu (HNL) to Long Island (ISP), Employees were celebrated for generously recognizing their Cohearts. We witnessed joyful tears, endless hugs, and heartfelt gratitude from winners who gave without expecting anything in return.
We also had some fun surprises for our Customers in the gate area throughout our 12 Days of Giving. Giant holiday joy boxes acted as an oversized gift wall in Nashville (BNA), Chicago (MDW), Denver (DEN), Austin (AUS), San Diego (SAN), and Honolulu (HNL) where we invited travelers to show their Rapid Rewards number for a gift that included items such as a hat, scarf, ornament, playing cards, eye mask, etc. Southwest CEO, Bob Jordan, also surprised one lucky flight with Southwest gift cards seen here.
We were delighted to kick off the holidays with these joyful moments and wish both our Employees and our Customers a happy holiday season with a little magic along the way.
